Last updated: [18/01/2025]

These Terms and Conditions (“Terms”) govern the use of this website and any services provided by Dan Kerfoot (“we”, “us”, “our”).

By accessing this website, submitting a form, or engaging our services, you agree to these Terms.

If you do not agree, please do not use this website or our services.

1. About Us

This website is operated by Dan Kerfoot, trading as Spark Automations.

If you need to contact us, you can do so via email at:
[[email protected]]

2. Services

We provide business systems, automation setup, and related consulting services for trades and small businesses.

Services may include (but are not limited to):

Quoting and follow-up system setup

Admin or sales process automation

Ongoing system support or optimisation

All services are provided on a best-effort basis and are tailored to each client’s business.

We do not guarantee specific financial results, increased revenue, or business outcomes.

3. Use of This Website

You agree to use this website for lawful purposes only.

You must not:

Misuse forms or submit false information

Attempt to disrupt or interfere with the website

Use the website in a way that causes harm or loss

We reserve the right to restrict access if misuse is detected.

4. Enquiries and Calls

Submitting a form or booking a call does not create a binding agreement.

Any service engagement, scope, and pricing will be agreed separately after discussion and confirmation.

We reserve the right to decline work if we believe the service is not a suitable fit.

5. Pricing and Payment

Pricing is discussed and agreed on a case-by-case basis.

Unless otherwise agreed:

Payment is required before work begins

Invoices are payable within the timeframe stated

Late payments may result in paused or delayed services

Recurring or monthly services may be cancelled with reasonable notice, subject to agreed terms.

6. Cancellations and Refunds

Due to the nature of customised services and setup work:

Refunds are not guaranteed once work has begun

Any refunds are granted at our discretion

If you have concerns, please raise them as early as possible so we can attempt to resolve them.

7. Intellectual Property

All materials provided by us (including templates, systems, documents, and processes) remain our intellectual property unless otherwise stated.

Clients are granted a non-exclusive licence to use materials for their own business only.

Materials may not be resold, shared, or reused commercially without written permission.

8. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for indirect or consequential losses

We are not responsible for business decisions made based on our services

Our total liability is limited to the amount paid for the service in question

Nothing in these Terms excludes liability where it cannot be excluded under UK law.

9. Privacy and Data

Personal data submitted through this website is handled in accordance with our Privacy Policy.

By using this site, you consent to the collection and use of your data as described in that policy.

10. Third-Party Tools and Services

We may use third-party tools (such as scheduling, email, automation, or payment providers) to deliver services.

We are not responsible for outages, changes, or issues caused by third-party platforms beyond our control.

11. Changes to These Terms

We may update these Terms from time to time.

The most recent version will always be available on this website. Continued use of the site or services constitutes acceptance of any changes.

12. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

If you have questions about these Terms, please contact: [email protected]